Leggat Ancaster Toyota

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Huge thank you to the Toyota team for their exceptional service. Everyone was communicative, helpful, and went above and beyond to make the experience smooth. Really appreciate the care and professionalism.

I am always happy when there is no problems and everything goes as planned.

Excellent service but getting way too pricey

The Ancaster Toyota team were great, made our purchase of a New Tacoma seamless!

Excellent customer experience.

These techs do a great job and the service is super friendly! Thanks for the help team

The sales staff were very professional, and the service was excellent.

Service on my 2022 Corolla SE M6 was completed yesterday. The email from the dealership requesting feedback, came through today. Hence this review. My car hasn't hit 30,000 kms yet. I was the last appointment of the afternoon. When I rolled out, the sun was at retna-melting level. Once I got home, I realized that the automatic parking break function had been left disabled. (I've since corrected it myself). When my car started rolling down my driveway, I thought I better figure out what was going on... 🙄 The service reminder sticker, in the upper left corner of the windshield hasn't been replaced either. The service inspection record isn't fully completed. At some point, I'm likely to trade this car in. I hope the maintenance records show this is a well cared for car... Total for the work being performed, before tax, was $570. Shouldn't be too much to ask to have the car back with the same settings engaged, and with documentation completed.

Scheduled an appointment for a specific timing. Dropped off car an hour early. Car was ready for pickup 2.5 hours after the designated timing. It was a simple "maintenance 1" job, one hour according to the service rep. So 2.5 hours is a fail. Do better Ancaster Toyota maintenance.

Excellent customer experience.

Excellent customer experience.

Excellent customer experience.

Great experience at Ancaster Toyota! Pete was professional, honest, and easy to work with. He made the whole process smooth and stress-free and was always happy to answer my questions. I highly recommend Ancaster Toyota and Pete for excellent customer service.

Kyle and Jordan were excellent. Thanks guys

I did a lot of research before deciding on Toyota as a brand. When I looked into hybrids, I was pleased with the experience Toyota showed in developing them. I decided on that dealership because of the ease of getting to it and the calm streets around it for an easy test drive. I called in advance for an appointment and was given Allan's name. He was punctual for the appointment. He was able to answer all our questions. He showed us multiple models. I was interested in the RAV4 but wanted to understand various different models that might meet my needs. He was able to arrange for a test drive that day. He walked us through the options and various features we could get in a new car and explain that it would take 3 to 4 months for delivery. We ordered the new car that day. He kept in touch with us over the period of the 3 to 4 months and was able to meet the commitment of the 3 months which exceeded my expectations. Upon finding out that the car was available, we came in that day, and organized the paperwork. There were multiple handoffs to the finance team and the delivery team. Everybody we met was professional and had expertise in what they were doing for us. On the day of delivery, we were delighted with the bow on the car, the tutorial and the little Toyota-branded gifts. Everybody we had met during the process greeted us, making us feel welcomed and valued.

Excellent customer experience.

Time effective, high quality and professional service by the team at Ancaster Toyota.

Service was as expected, thorough and timely. I was pleased with the outcome. Thanks!

Excellent customer experience.